HOTGATES - Quality Video Game Assets
HOTGATES - Quality Video Game Assets
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Privacy Policy

This privacy policy will explain how Hotgates e.U, (hereinafter, "Our Company"), uses the personal data we collect from you when you use https://hotgates.eu and or https://shop.hotgates.eu (hereinafter, "Our Website").

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • Do not track.
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us

What data do we collect?

Our Company collects the following data when you visit Our Website:

  • Device Information such as web browser’s user client, IP address, internet service provider, time zone, OS used, cookies.


Our Company collects the following data when you when you make a purchase through Our Website:

  • Personal identification information such as your full name, billing address, shipping address, payment information (including credit card numbers, Apple Pay, and PayPal etc.), email address, and phone number.

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback via email.
  • Use or view our website, via your browser’s cookies. For more information about cookies, and how to disable cookies, read the sections of this Privacy Policy titled: Cookies, What are cookies? and How do we use cookies? 
  • Use or view our website via “Log files” which track actions occurring on Our Website, including pages viewed, and collect Device Information.
  • Use or view our website via third party electronic files called “web beacons,” “tags,” and “pixels” used to record information about how you reached Our Website and how you browse Our Website.

How will we use your data?

Our Company collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.
  • Answer questions or provide other types of support.
  • Provide and improve our products and services.

Our Company will share your data with Shopify Inc. in order to provide the online shop functionality of Our Website.

You can read more about how Shopify uses your Personal Information at https://www.shopify.com/legal/privacy.

Our Company will share your data with Google as part of the usage of Google Analytics which tracks how our customers use Our Website and in return helps us improve our products and services.

You can read more about how Google uses your Personal Information at https://policies.google.com/privacy?hl=en.

You have the choice to opt-out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

When Our Company processes your order and your payment option is PayPal, it will share your data with PayPal Holdings.

You can read more about how PayPal uses your Personal Information at https://www.paypal.com/en/webapps/mpp/ua/privacy-full.


When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Our company may be required to share your Personal identification information and or your Device Information in order to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do not track.

Since there is no common understanding about what a “Do Not Track” signal is supposed to mean, we do not alter Our Website’s data collection practices in any particular way.

How do we store your data?

Our company does not store your data on site; we use Shopify Inc. to maintain and store your data. You can find more information about Shopify Inc. security measures at https://www.shopify.com/security.

Our Company will maintain, for our records, your Personal identification information and your Device Information, when you visit or place an order through our website, unless and until you ask us to delete this information.

Marketing

Our Company would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Write to us: support@hotgates.eu

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit https://allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

How to manage cookies

You can set your browser not to accept cookies. You can read how to remove cookies from your browser at https://www.allaboutcookies.org/manage-cookies. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our Website contains links to other websites. Our privacy policy applies only to Our Website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 20 September 2021.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: support@hotgates.eu